Cancellation, Rescheduling and No-Refund Policy

Last Updated: 01 August 2024

This Cancellation, Rescheduling and No-Refund Policy applies to all workshops, training programs, masterclasses, seminars, competitions, conferences, and other events offered by World Technocon through its websites, registration portals, payment links, or authorised representatives.

Please read this policy carefully before registering or making payment. By completing a registration or payment, the participant and/or the person making the payment confirms that they have read, understood, and accepted this policy.

Key deadlines at a glance

Refund requests: must reach World Technocon within 5 (five) days of payment or at least 7 (seven) days before the program start date, whichever is earlier. Refund requests are considered only in the exceptional cases listed in Section 2.1.
Venue, location or mode changes: any request or grievance must reach World Technocon at least 48 (forty-eight) hours before the program starts.
Hosting partner withdraws: the program will be conducted online and may be co-branded with another associated institute as per a valid MoU or agreement. No refund request will be considered in this case.
Grievances and complaints: any grievance, complaint, or further refund request must reach World Technocon within 24 (twenty-four) hours of the end of the program.

Requests received after these deadlines will not be considered. See Section 2 for details.

1. Strict No-Refund Policy

All registration fees, participation fees, convenience charges, taxes, and other amounts paid to World Technocon are final and non-refundable.

Once a valid payment has been successfully processed, no cash refund, bank refund, payment reversal, or repayment will be provided at the participant’s request.

No refund will be provided for reasons including, but not limited to:

Inability or failure to attend the program;
Personal, academic, professional, medical, family, or travel-related reasons;
Illness, accident, emergency, examination, interview, or scheduling conflict;
Traffic, delay, missed transport, accommodation issues, or other travel difficulties;
Failure to obtain permission from a parent, guardian, employer, school, college, university, or any other authority;
Failure to receive, read, or act upon an email, SMS, WhatsApp message, telephone call, notification, joining instruction, or schedule update;
Internet, device, software, electricity, audio, video, or connectivity problems experienced by the participant;
Dissatisfaction with the trainer, teaching style, pace, duration, format, venue, facilities, participant composition, or overall experience;
Any perceived difference between the participant’s expectations and the actual program;
Any perceived mismatch concerning the program content, depth, difficulty, examples, activities, projects, tools, software, or learning outcomes;
The participant already being familiar with some or all of the program content;
Failure to understand the eligibility criteria, prerequisites, program description, event format, or learning objectives before registration;
A change in personal plans or a decision that the program is no longer suitable, convenient, or useful;
Denial of leave, travel permission, institutional permission, or parental consent;
Failure to reach the venue or join the online session within the specified time; or
Any other reason attributable to the participant or outside the reasonable control of World Technocon.

Participants must register only after carefully reviewing the program description, schedule, delivery mode, venue, eligibility requirements, prerequisites, and other published information.

2. Refund Requests, Grievances and Deadlines

2.1 Refund requests are considered only in exceptional cases. In line with Section 1, a refund request will be considered only in the following exceptional cases:

A verified duplicate payment, or an amount collected because of a confirmed payment-processing error (see Section 17);
A payment received for a registration that World Technocon did not accept or confirm;
A program cancelled by World Technocon for which no rescheduled session, substantially equivalent alternative, or refund coupon is offered; or
Any case in which a refund is mandatorily required by applicable law.

A request on any other ground, including the grounds listed in Section 1, does not qualify and will not be considered.

2.2 Deadline for refund requests. A refund request must reach World Technocon within 5 (five) days of the date of payment or at least 7 (seven) days before the program start date, whichever is earlier. Where payment is made less than 7 (seven) days before the program start date, the deadline has already passed at the time of payment, and no refund request will be considered for that registration. This deadline does not apply to a duplicate or incorrect payment, which is reviewed under Section 17.

2.3 48-hour deadline for venue, location, or mode changes. Any request or grievance relating to a change of venue, classroom, building, city, or location, or a change in the mode of delivery (offline to online, online to offline, or hybrid), must reach World Technocon at least 48 (forty-eight) hours before the program start time. Where such a change is communicated by World Technocon less than 48 hours before the program start time, the request must reach World Technocon within 12 (twelve) hours of that communication and before the program starts.

2.4 Denial of hosting by the hosting partner: the program shifts to online mode. If the hosting institution, college, university, department, club, society, fest, or venue partner denies, withdraws, or restricts permission to host the program on the scheduled date, the program will be conducted in online mode on the scheduled date or on a date communicated by World Technocon. The online program will be treated as the substantially equivalent alternative to the original program and as fulfilment of World Technocon’s obligation concerning the registration. No refund request, cash refund, refund coupon, transfer, or extension will be considered on the ground that the program was shifted to online mode, that the venue or hosting institution changed, or that the participant prefers offline delivery. In such a case, World Technocon may conduct the online program, and issue its certificates, in association and co-branding with any other institute, college, university, department, club, society, or organisation with which World Technocon has a valid MoU or agreement at that time. A change of hosting partner or co-branding partner will not constitute grounds for any refund, refund coupon, transfer, or grievance.

2.5 Grievances and complaints after the program. Any grievance, complaint, or further refund request concerning a program, including one about its conduct, content, trainer, venue, or delivery, must reach World Technocon within 24 (twenty-four) hours of the end of the program. A grievance, complaint, or request received after this time will not be considered.

2.6 How a request must be submitted. A request is valid only when submitted in writing through the official Contact Us page or the official support email address of World Technocon, and when it states the registration number, the registered email address, the program name, the payment reference, and the specific grounds of the request. Telephone calls, WhatsApp or text messages to individual staff members, social media comments or messages, and messages to trainers, volunteers, or the staff of a hosting institution do not constitute a valid request and do not satisfy any deadline.

2.7 Requests that do not qualify. A refund request, email, or message that does not fall within the exceptional cases in Section 2.1, or that is received after the applicable deadline, will be treated as closed and may not receive a reply.

2.8 When a request “reaches” World Technocon. A request reaches World Technocon on the date and time at which it is recorded as received by World Technocon’s official system, in Indian Standard Time (IST), and not the time at which it was sent. An incomplete request will be treated as received only when the missing information is supplied, which must also be before the applicable deadline.

2.9 Program start and end. “Program start date” and “program start time” mean the first scheduled session, and “end of the program” means the end of the last scheduled session, of the specific program for which the participant registered, as shown in the registration confirmation, gate pass, joining instructions, or participant dashboard. “Date of payment” means the date on which the payment was successfully received by World Technocon.

2.10 Missed deadline means acceptance. Where no valid request reaches World Technocon within the applicable deadline, the participant will be deemed to have accepted the program as scheduled and delivered, including any change of date, venue, location, trainer, hosting partner, or mode of delivery, and to have waived any refund request or grievance on those grounds.

2.11 Participation means acceptance. Attending any session, joining or accessing any online session, recording, or learning material, downloading a gate pass or joining link, or completing any assignment or assessment after a change has been communicated will be treated as acceptance of that change. No subsequent refund request or grievance will be considered on the ground of that change.

2.12 A request does not suspend the registration. Submitting a request does not cancel, suspend, or place the registration on hold, and the participant should continue to attend the program as scheduled. Every request will be decided in accordance with this policy. Receipt or acknowledgement of a request does not constitute an admission of any liability or entitlement.

2.13 One request per registration. Only one request per registration will be considered on the same grounds. Repeated or duplicate requests on grounds already decided will not be reopened.

3. Program Content and Participant Expectations

Program descriptions, agendas, learning outcomes, schedules, illustrations, promotional materials, trainer profiles, tools, projects, examples, software platforms, and activities are indicative and may be modified according to academic requirements, audience level, trainer availability, operational considerations, time limitations, or other circumstances.

World Technocon does not guarantee that:

Every topic, tool, activity, project, or example mentioned in promotional material will receive equal time or detailed coverage;
The program will match the personal expectations, existing knowledge, career objectives, or preferred learning style of every participant;
Participation will result in employment, admission, income, business success, professional qualification, mastery of a subject, or certification by a third party;
A particular trainer, speaker, mentor, tool, software platform, syllabus sequence, classroom, institutional facility, or activity will remain unchanged; or
Every promotional illustration, photograph, video, or visual representation will exactly represent the final classroom, venue, activity, trainer, or mode of delivery.

Dissatisfaction or disagreement concerning the content, depth, difficulty, usefulness, teaching method, trainer, promotional interpretation, or participant expectations will not constitute grounds for a refund.

4. Accuracy of Program Information

World Technocon makes reasonable efforts to ensure that program descriptions and other material information are accurate at the time of publication.

Reasonable variations in the agenda, content, trainer, tools, schedule, venue, delivery method, examples, projects, or activities arising from academic, operational, logistical, or security requirements will not constitute grounds for a refund.

Any matter involving a mandatory legal obligation will be addressed in accordance with applicable law. Nothing in this policy limits any right that cannot legally be excluded or waived.

5. Non-Transferable and Non-Extendable Registration

Unless expressly approved in writing by World Technocon:

A registration cannot be transferred to another person;
A registration cannot be shifted to another event, workshop, batch, date, venue, or location at the participant’s request;
A registration cannot be extended, carried forward, or placed on hold;
The participant’s identity or registered email address cannot be substituted after registration; and
Failure to attend will be treated as a “no-show” without entitlement to a refund, credit, coupon, transfer, replacement session, or extension.

Any exceptional adjustment, transfer, or accommodation offered by World Technocon will be discretionary and will not create a right or precedent for any other participant.

6. Changes to the Program

World Technocon may change or modify any aspect of a program when reasonably necessary, including its:

Date or reporting time;
Schedule or duration;
Venue, classroom, building, or location;
Trainer, speaker, mentor, or supporting team;
Agenda, content, activity, project, tool, or session sequence;
Delivery method or technical platform;
Hosting institution, venue partner, student body, or associated organisation; or
Mode of delivery from offline to online, online to offline, or hybrid.

Such changes will not automatically be treated as cancellation and will not create an entitlement to a cash or original-payment-method refund.

If a program is rescheduled, the participant’s registration will ordinarily be carried forward to the revised date or delivery format communicated by World Technocon.

7. Institutional Association, Co-Branding and Venue Disclaimer

A program may be organised at the premises of, hosted by, supported by, or conducted in association with a college, university, student organisation, club, society, venue partner, or another institution.

Programs organised in association with partners. World Technocon workshops and programs are generally organised in association with a hosting partner, which may be an institute, college, university, academic department, technical club, society, student chapter, student body, cultural or technical fest, or another organisation. The name, logo, and role of the hosting partner are displayed on the program page as they stand at the time of publication.

Co-branding as per MoU or agreement. Each association and co-branding arrangement is made under a Memorandum of Understanding (MoU), agreement, or written arrangement between World Technocon and the partner concerned. The extent of the partner’s role, including the use of its name or logo on the program, promotional material, and certificates, is governed by that MoU or agreement.

If the hosting partner denies hosting. A hosting partner may deny, withdraw, or restrict hosting, permission, or association for any reason, including its own academic, administrative, security, or operational reasons. In such a case:

The program will be conducted in online mode, as set out in Section 2.4;
World Technocon may conduct the program in association and co-branding with any other available institute, college, university, department, club, society, fest, or organisation with which it has a valid MoU or agreement, as permitted by that MoU or agreement;
The program title, partner name and logo, and certificate co-branding may change to reflect the new associate; and
None of these changes will constitute cancellation of the program or create any entitlement to a refund, refund coupon, transfer, extension, or grievance.

No guarantee of a particular partner. World Technocon does not guarantee that a particular institute, department, club, society, or fest will remain the hosting or co-branding partner of a program, or will appear on its certificate. Registration is for the World Technocon program and not for association with any specific institution.

The use of a venue or collaboration with any such organisation does not imply that the program is academically certified, sponsored, endorsed, or directly conducted by that institution unless expressly stated in writing or provided for in the MoU or agreement with that institution.

A hosting institution or partner may withdraw its venue, permission, support, or association due to its own academic, administrative, operational, logistical, security, or other requirements.

Withdrawal or modification of such venue, permission, support, or association will not itself create an entitlement to a refund, provided that a rescheduled program, substantially equivalent alternative, or refund coupon is made available in accordance with this policy.

8. Cancellation by World Technocon or a Hosting Partner

A program may be cancelled, postponed, interrupted, relocated, or prevented from taking place due to a decision or action of:

World Technocon;
A hosting institution or venue partner;
A college, university, student body, club, society, or organising committee;
A trainer, service provider, venue owner, or technology provider;
A governmental, regulatory, administrative, security, or law-enforcement authority; or
Any other party or circumstance affecting the organisation or delivery of the program.

In such circumstances, World Technocon may first provide:

A rescheduled session; or
A substantially equivalent alternative through live online sessions, recorded sessions, hybrid delivery, replacement workshops, learning materials, or a combination of these methods.

If providing a rescheduled or substantially equivalent alternative is not reasonably feasible, World Technocon may issue a refund coupon for use toward an eligible future World Technocon program.

Participants will not be entitled to demand a cash, bank, card, UPI, wallet, or original-payment-method refund merely because the original program, venue, hosting institution, trainer, schedule, date, or delivery format has changed or been cancelled.

If a rescheduled or alternative program is offered and the participant chooses not to attend, access, or complete it, no refund coupon, cash refund, transfer, or additional replacement will be provided.

Where applicable law mandatorily requires a monetary refund, the remedy required under such law will apply.

9. Alternative Delivery

An alternative may be delivered through:

A live online session;
One or more rescheduled online sessions;
Recorded sessions or digital learning content;
A hybrid learning arrangement;
A replacement workshop;
Learning materials, assignments, or digital resources; or
A combination of these delivery methods.

The alternative may be conducted on different dates, divided into multiple sessions, or delivered through a different platform.

Where an alternative is provided:

The participant’s existing registration will automatically apply to the alternative;
Joining or access information will be sent using the contact details provided during registration;
The participant must arrange a compatible device, software, internet connection, electricity supply, and suitable learning environment;
Failure or refusal to attend or access the alternative will not create entitlement to a refund, coupon, transfer, or further replacement;
Personal preference for offline delivery will not constitute grounds for a refund; and
Provision of the alternative will be treated as fulfilment of World Technocon’s obligation concerning the affected registration.

10. Refund Coupon

Where World Technocon issues a refund coupon:

The coupon will not constitute a cash, bank, card, UPI, wallet, or original-payment-method refund;
Its value will ordinarily be equal to the eligible registration fee actually paid and received by World Technocon for the affected registration;
Payment-gateway fees, convenience charges, administrative charges, and other separately disclosed non-refundable charges may be excluded where permitted by law;
The coupon will be linked to the registered participant and/or registered email address;
It cannot be sold, transferred, exchanged, gifted, or redeemed for cash;
It may be used only for eligible future World Technocon programs;
It will ordinarily remain valid for three years from its date of issuance unless a longer period is expressly communicated;
It must be used in accordance with the instructions and eligibility conditions communicated with the coupon;
Any applicable tax, price difference, convenience charge, or additional amount for the selected future program must be paid separately;
It cannot be combined with another coupon or promotional offer unless expressly permitted;
Once redeemed, the coupon will be treated as used and cannot be restored, exchanged, transferred, or refunded; and
A lost, shared, misused, expired, or unauthorisedly transferred coupon may not be replaced.

If the fee for the selected program exceeds the coupon value, the participant must pay the balance amount. If the selected program costs less than the coupon value, the treatment of any unused value will be governed by the coupon conditions displayed before redemption.

Issuance of a refund coupon will settle World Technocon’s contractual obligation concerning the affected registration, subject to applicable law.

11. Partially Delivered Programs

Where a program consists of multiple sessions, modules, activities, or days, delivery of any substantial part of the program will be treated as partial performance.

If the remaining portion is interrupted, postponed, or cancelled, World Technocon may provide the remaining content through online sessions, recorded content, replacement sessions, hybrid delivery, learning resources, or another reasonable format.

Partial delivery, modification of the remaining content, change in delivery format, or a participant’s failure to attend or access the remaining sessions will not create an entitlement to a cash refund.

12. Certificates and Attendance

Registration, payment, or partial attendance does not automatically guarantee issuance of a certificate.

Certificate eligibility may be subject to:

Required attendance;
Timely reporting or online participation;
Completion of assignments, activities, or assessments;
Identity verification;
Compliance with conduct and participation requirements; and
Any other eligibility conditions communicated for the program.

Accessing or watching recorded content will count toward attendance only where World Technocon expressly permits it and the participant completes any required viewing, identity verification, assessment, assignment, or participation requirement.

Merely receiving access to recorded content does not automatically establish attendance or eligibility for a certificate.

Failure to satisfy certificate or attendance requirements will not create an entitlement to a refund, coupon, transfer, replacement session, or certificate.

World Technocon may withhold, cancel, or correct a certificate where registration information is inaccurate, participation requirements have not been met, misconduct has occurred, or the certificate has been obtained or used improperly.

Co-branded certificates. Certificates are generally issued by World Technocon in co-branding with the hosting or associated partner of the program, as permitted under the MoU or agreement with that partner. The partner name, logo, and signatory appearing on a certificate will be those of the partner associated with the program at the time it is delivered or the certificate is issued. Where the hosting partner has changed or withdrawn, the certificate may carry the name of another associated institute or World Technocon branding alone. A change in co-branding does not affect the validity of the certificate and will not constitute grounds for a refund, reissue with a different partner, or grievance.

13. Force Majeure

World Technocon will not be responsible for delay, interruption, relocation, modification, or cancellation caused by circumstances beyond its reasonable control, including:

Natural disasters, floods, earthquakes, fires, or severe weather;
Epidemics, pandemics, or public-health restrictions;
Government orders, regulatory action, court orders, or changes in law;
Security threats, civil disturbance, strikes, protests, or political conditions;
Transport disruption, venue closure, institutional restrictions, or withdrawal of permission;
Failure of electricity, internet, servers, software, equipment, or communication systems;
Illness or unavoidable unavailability of trainers or essential personnel; or
Any comparable circumstance that makes the original delivery impractical, unsafe, unlawful, or impossible.

In such cases, World Technocon may reschedule, relocate, modify, or provide an alternative delivery of the program. If no reasonable alternative is feasible, World Technocon may issue a refund coupon in accordance with this policy.

No cash or original-payment-method refund will be payable except where mandatorily required by applicable law.

14. Travel, Accommodation and Other Expenses

World Technocon will not be responsible for reimbursing expenses incurred by a participant in connection with a program, including:

Airfare, railway, bus, taxi, or local transportation;
Hotel, hostel, accommodation, or food expenses;
Visa, permit, documentation, or travel-insurance charges;
Loss of wages, business, opportunity, or academic time;
Device, software, internet, or equipment expenses; or
Any other direct, indirect, incidental, or consequential expense.

Participants should make cancellable travel and accommodation arrangements wherever possible.

Cancellation, postponement, relocation, rescheduling, change of institution, or conversion to an alternative delivery method will not make World Technocon responsible for these expenses.

15. Denial of Entry or Removal

No refund, transfer, extension, replacement, or coupon will be provided where a participant is denied entry or removed because of:

Failure to produce the required registration confirmation or valid identification;
Late arrival or failure to comply with reporting instructions;
Misconduct, harassment, disruption, abusive behaviour, or safety concerns;
Violation of venue, campus, institutional, or program rules;
Providing incorrect, incomplete, misleading, or fraudulent information;
Unauthorised sharing or resale of a registration, pass, certificate, coupon, or joining link;
Recording, copying, distributing, or commercially exploiting program content without permission; or
Non-compliance with instructions issued by World Technocon, trainers, security personnel, venue representatives, or the hosting institution.

16. Communication Responsibility

Official updates may be communicated through email, SMS, WhatsApp, telephone, the participant dashboard, the event page, or the World Technocon website.

Participants are responsible for:

Providing accurate and active contact information;
Regularly checking their inbox, spam folder, messages, and participant account;
Keeping their registered contact information updated;
Reviewing event instructions before travelling to the venue or joining online; and
Contacting World Technocon if program information has not been received within a reasonable time.

Failure to receive or review a communication due to incorrect information, filtering, blocked messages, inactive accounts, network issues, or delayed checking will not create an entitlement to a refund.

17. Duplicate or Incorrect Payments

A verified duplicate payment or an amount collected due to a confirmed payment-processing error may be reviewed separately.

After verification, any reversal required by law or approved by World Technocon will ordinarily be processed through the original payment method.

This limited provision does not apply to a valid registration payment where the participant later changes their mind, does not attend, experiences an expectation mismatch, or is otherwise unable or unwilling to participate.

18. Chargebacks and Payment Disputes

Participants should contact World Technocon and provide a reasonable opportunity to investigate any genuine payment or registration issue before initiating a chargeback or payment dispute.

Initiating a chargeback for a validly authorised registration merely because the participant did not attend, changed their mind, experienced an expectation mismatch, refused an alternative program, or disagreed with an accepted policy may result in suspension of the registration, certificate, coupon, or associated services, subject to applicable law and payment-network rules.

19. Limitation of Responsibility

To the maximum extent permitted by applicable law, World Technocon’s responsibility concerning an affected registration will be limited to providing the original program, a rescheduled program, a substantially equivalent alternative, or a refund coupon in accordance with this policy.

World Technocon will not be responsible for indirect, incidental, consequential, reputational, academic, professional, or economic losses arising from participation, non-participation, rescheduling, relocation, modification, or cancellation of a program.

20. Policy Acceptance and Applicable Version

The version of this policy displayed or linked during registration and payment will apply to that registration.

By registering or making payment, the participant and/or payer confirms acceptance of:

This Cancellation, Rescheduling and No-Refund Policy;
The applicable program description and event-specific conditions;
World Technocon’s Terms of Service and Privacy Policy; and
Instructions and eligibility requirements communicated for the program.

Electronic acceptance records, including the policy version, date, time, registration details, payment reference, and relevant technical records, may be maintained as evidence of acceptance.

21. Statutory Rights and Severability

Nothing in this policy is intended to exclude, restrict, or override any right or remedy that cannot legally be excluded under applicable Indian law.

If any provision of this policy is held to be invalid or unenforceable, that provision will be applied to the maximum extent permitted by law, and the remaining provisions will continue to remain effective.

22. Contact Information

Questions regarding this policy may be submitted through the official contact information at contact us page.

Participants should provide their registration number, registered email address, program name, and payment reference while contacting support.

By completing a registration or payment for a World Technocon program, the participant and/or payer confirms that they have read, understood, and agreed to this Cancellation, Rescheduling and No-Refund Policy.